Rapidocc iOS App
Rapidocc is a HIPAA compliant call answering application
That allows you to read and listen to your patients' after-hours concerns and respond to them with a touch of a button.
We have developed a mobile and web application that allows patients to classify their calls based on urgency while notifying doctors of new calls and giving them various options to address patient concerns.
Your staff can respond to non-urgent calls during normal business hours, and you can focus on the urgent ones when they are received.
Used IBM bluemix(Watson) for automated voice transcription
Used natural language processing for imporving efficiency